Practo Telemedicine

Designed the telemedicine consultation flow — doctor discovery, appointment booking, video consultation, prescription management, and health record storage.

Objectives

Make healthcare accessible and intuitive for first-time telemedicine users across India, including non-English speakers and users with low digital literacy.

Pradyut's user research in tier-2 cities completely shaped our understanding of how India adopts telemedicine.

— Shashank ND, Founder @ Practo