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Razorpay Checkout Redesign

Led the redesign of Razorpay's payment checkout experience — India's most widely used payment gateway. Simplified the 12-step checkout flow into 4 intuitive screens while maintaining compliance.

Led the redesign of Razorpay's payment checkout experience — India's most widely used payment gateway. Simplified the 12-step checkout flow into 4 intuitive screens while maintaining compliance.

Objectives

Reduce payment abandonment, improve trust signals, and create a consistent checkout experience across web, mobile web, and in-app webviews.

Pradyut's redesign reduced our checkout abandonment by 22%. His systematic approach to UX research and iterative testing made all the difference.

Ankit Goyal, VP Product @ Razorpay